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541-322-0652

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REVIEWS

PERFORMANCE AUTHORITY > OUR SHOP > REVIEWS

You Don't Have to Take Our Word for It!

Here's what some of our satisfied customers have to say about Performance Authority:

Performance Authority is the only place I will take my vehicles to. They have always been fair, honest and great people to work with . Their mechanics are very knowledgeable. I highly recommend PA

Michele L.


Honest and knowledgeable with a great staff

Chuck F.


Very helpful and tons of knowledge!

Jonathon S.


Exceptional experience. Accurate diagnosis, prompt communication, and very talented technicians. My 3rd gen CTD has never run better. Really take the time to discuss issue and options; their reputation for honesty and excellence is well earned.

Kevin S.


Thanks Guys, Appreciate you getting me back on the road quickly.

Craig A.


Amazing customer service, the nicest people through and through, honest and well priced. Worked me in on a short schedule, we're extremely thorough, and made sure I was taken care of and put my interests above their own. Won't take a diesel anywhere else.

Austin W.


Outstanding diesel mechs! Outstanding customer service and support! They offer financing and are not out to ring you dry of money. Jason, Rok and Tony are excellent mechs and know their diesels. Great prices and excellent staff! Thank you again for helping my family get back on the road and the continued support from afar!

Eriq S.


Fixed a coolant leak on my 2002 7.3. Top notch customer service, went through my entire truck with me and explained everything that needed to be done. Will be back.

Connor B.


I have had nothing but great experiences at this shop, wether it was keeping one of my diesels running, hot rodding for fun or the Cummins conversion, they have always been a 5 star shop. The tech's are very knowledgeable and accurate when it comes to diagnosing. Up front Tony and Rock are pleasant and easy to schedule or work with. Keep up the good work guys, and thanks for keeping me on the road! I just read some of the 1 star reviews and was cracking up. It looks as if they were all posted in 1 or 2 days of each other so my guess is that one person didn't like the work and had his buddies also post for him . All I know is that Performance Authority is a quality shop with quality workers. The 1 star guys should just go back to watching YouTube videos because if they can't get along with this shop, they're not going to get along with any shop!

Jacob S.


10/10 the have great service and do extremely good work. They also get it done quick. I would highly recomend.

Shane C.


  • Working Hours
    Monday 8:00AM - 5:00PM
    Tuesday 8:00AM - 5:00PM
    Wednesday 8:00AM - 5:00PM
    Thursday 8:00AM - 5:00PM
    Friday 8:00AM - 5:00PM
    Saturday Closed
    Sunday Closed
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    20534 Murray Rd
    Bend, OR 97701

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    • Vehicle Tips

      According to recent studies, 5 percent of all motor vehicle fatalities are clearly caused by automobile maintenance neglect.

    • Vehicle Tips

      The cooling system should be completely flushed and refilled about every 24 months. The level, condition, and concentration of coolant should be checked. (A 50/50 mix of anti-freeze and water is usually recommended.)

    • Vehicle Tips

      Never remove the radiator cap until the engine has thoroughly cooled. The tightness and condition of drive belts, clamps and hoses should be checked by a pro.

    • Vehicle Tips

      Change your oil and oil filter as specified in your manual, or more often (every 3,000 miles) if you make frequent short jaunts, extended trips with lots of luggage or tow a trailer.

    • Vehicle Tips

      Replace other filters (air, fuel, PCV, etc.) as recommended, or more often in dusty conditions. Get engine drivability problems (hard stops, rough idling, stalling, diminished power, etc.) corrected at a good shop.

    • Vehicle Tips

      A dirty windshield causes eye fatigue and can pose a safety hazard. Replace worn blades and get plenty of windshield washer solvent.

    • Vehicle Tips

      Have your tires rotated about every 5,000 miles. Check tire pressures once a month; let the tires cool down first. Don't forget your spare and be sure your jack is in good condition.

    • Vehicle Tips

      Check your owner's manual to find out what fuel octane rating your car's engine needs then buy it.

    • Vehicle Tips

      Keep your tires inflated to the proper levels. Under-inflated tires make it harder for your car to move down the road, which means your engine uses more fuel to maintain speed.

    • Vehicle Tips

      Lighten the load. Heavier vehicles use more fuel, so clean out unnecessary weight in the passenger compartment or trunk before you hit the road.

    • Vehicle Tips

      Use the A/C sparingly. The air conditioner puts extra load on the engine forcing more fuel to be used.

    • Vehicle Tips

      Keep your windows closed. Wide-open windows, especially at highway speeds, increase aerodynamic drag and the result is up to a 10% decrease in fuel economy.

    • Vehicle Tips

      Avoid long idling. If you anticipate being stopped for more than one minute, shut off the car. Contrary to popular belief, restarting the car uses less fuel than letting it idle.

    • Vehicle Tips

      Stay within posted speed limits. The faster you drive, the more fuel you use. For example, driving at 65 miles per hour (mph) rather than 55 mph, increases fuel consumption by 20 percent.

    • Vehicle Tips

      Use cruise control. Using cruise control on highway trips can help you maintain a constant speed and, in most cases, reduce your fuel consumption.

    • Vehicle Tips

      Keep your engine tuned. A fouled spark plug or plugged/restricted fuel injector can reduce fuel efficiency as much as 30 percent.

    • Vehicle Tips

      Inspect the engine's belts regularly. Look for cracks or missing sections or segments. Worn belts will affect the engine performance.

    • Vehicle Tips

      Have the fuel filter changed every 10,000 miles to prevent rust, dirt and other impurities from entering the fuel system.

    • Vehicle Tips

      Change the transmission fluid and filter every 15,000 to 18,000 miles. This will protect the precision-crafted components of the transmission/transaxle.

    • Vehicle Tips

      Inspect the suspension system regularly. This will extend the life of the vehicle's tires.

What our clients say about us?

Reviews and comments from our satisfied customers

  • Performance Authority is the only place I will take my vehicles to. They have always been fair, honest and great people to work with . Their mechanics are very knowledgeable. I highly recommend PA


    -Michele L.

  • Honest and knowledgeable with a great staff


    -Chuck F.

  • Very helpful and tons of knowledge!


    -Jonathon S.

  • Exceptional experience. Accurate diagnosis, prompt communication, and very talented technicians. My 3rd gen CTD has never run better. Really take the time to discuss issue and options; their reputation for honesty and excellence is well earned.


    -Kevin S.

  • Thanks Guys, Appreciate you getting me back on the road quickly.


    -Craig A.

  • Amazing customer service, the nicest people through and through, honest and well priced. Worked me in on a short schedule, we're extremely thorough, and made sure I was taken care of and put my interests above their own. Won't take a diesel anywhere else.


    -Austin W.

  • Outstanding diesel mechs! Outstanding customer service and support! They offer financing and are not out to ring you dry of money. Jason, Rok and Tony are excellent mechs and know their diesels. Great prices and excellent staff! Thank you again for helping my family get back on the road and the continued support from afar!


    -Eriq S.

  • Fixed a coolant leak on my 2002 7.3. Top notch customer service, went through my entire truck with me and explained everything that needed to be done. Will be back.


    -Connor B.

  • I have had nothing but great experiences at this shop, wether it was keeping one of my diesels running, hot rodding for fun or the Cummins conversion, they have always been a 5 star shop. The tech's are very knowledgeable and accurate when it comes to diagnosing. Up front Tony and Rock are pleasant and easy to schedule or work with. Keep up the good work guys, and thanks for keeping me on the road! I just read some of the 1 star reviews and was cracking up. It looks as if they were all posted in 1 or 2 days of each other so my guess is that one person didn't like the work and had his buddies also post for him . All I know is that Performance Authority is a quality shop with quality workers. The 1 star guys should just go back to watching YouTube videos because if they can't get along with this shop, they're not going to get along with any shop!


    -Jacob S.

  • 10/10 the have great service and do extremely good work. They also get it done quick. I would highly recomend.


    -Shane C.